Author: Ameena Hassan
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Heap pricing concerns: Pros, cons & better alternative
When it comes to Heap pricing, the word custom is everywhere. Custom plans, custom features, custom pricing – it can start to feel like a lot of choices, but not in a good way. With all these custom options, you’re left trying to figure out what’s actually best for you, and chances are, you might…
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![[Stop wasting money] How digital marketing analytics saves you](https://blog.usermaven.com/wp-content/uploads/2025/03/Digital-marketing-analytics.jpg)
[Stop wasting money] How digital marketing analytics saves you
Every marketing campaign costs money, but not every campaign brings results. Without the right data, budgets get drained on low-performing channels, ineffective ads, and missed opportunities. Digital marketing analytics helps track what’s working and what’s not, ensuring that resources go to strategies that drive real impact. It identifies wasted spend, optimizes performance, and turns insights…
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20 customer journey touchpoints & proven strategies to optimize them
Every interaction a customer has with your brand shapes their journey – whether it’s a website visit, an ad, or a support request. Some touchpoints build trust, while others create friction. Optimizing these moments is key to turning interest into action. This guide covers 20 essential customer journey touchpoints and how to improve them for…
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Marketing funnel vs. customer journey: A complete breakdown
A marketing funnel follows a structured path – awareness, consideration, conversion – guiding users step by step. In contrast, a customer journey is dynamic and non-linear, shaped by individual interactions across multiple touchpoints. While funnels focus on business-driven progression, customer journeys reflect real user behavior. Understanding marketing funnels vs. customer journeys is crucial for optimizing…
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Step-by-step B2B SaaS customer journey map
Keeping customers engaged with your SaaS product isn’t just about offering great features – it’s about understanding their journey, from the first interaction to long-term retention. A B2B SaaS customer journey map helps make sense of every touchpoint, highlighting what’s working, where friction exists, and how to create a smoother experience. By mapping out this…
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Conversion funnel analysis: Strategies to track, analyze, and optimize
In the world of digital marketing and product management, understanding your conversion funnel is crucial for driving growth and improving user experience. A conversion funnel represents the journey a user takes from the moment they first interact with your product or service to the point where they complete a desired action, such as making a…
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The customer journey funnel: A strategic path to sustainable growth
Every successful business thrives on one key factor – understanding its customers. The journey from first discovering a brand to becoming a loyal advocate isn’t random; it follows a structured path known as the customer journey funnel. This funnel isn’t just a marketing concept – it’s the foundation for driving sustainable growth. Each stage, from…
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9 top digital analytics tools on the market today
Data is at the core of every business decision, but knowing how to interpret it can be a challenge. Digital analytics tools are essential for turning raw data into actionable insights that help you understand customer behavior, track performance, and optimize strategies. The problem? There are so many tools out there, each claiming to be…
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The ultimate guide to B2B customer segmentation
Not all businesses are the same, and neither are their customers. In B2B marketing, a one-size-fits-all approach rarely works. That’s where B2B customer segmentation comes in – helping companies categorize their clients based on shared characteristics, behaviors, and needs. This approach allows for more precise targeting, better engagement, and higher conversion rates. Unlike B2C segmentation,…
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What is audience segmentation? Types and key examples
Understanding your audience isn’t just helpful – it’s necessary. Not everyone wants the same things, and treating all customers the same way is a missed opportunity. Audience segmentation helps businesses group customers based on shared traits, making marketing more relevant and effective. In this guide, we’ll break down what audience segmentation is, its types, and…