Category: Latest
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12 Tips to Reduce Your Customer Churn Rate
Imagine a customer buys your product, things seem smooth, and then—bam!—a month later, they cancel their subscription out of the blue. That abrupt exit? That’s customer churn—the rate at which customers stop using a company’s product or service over a specific period. But here’s the kicker: customer churn rates aren’t set in stone. They swing…
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A guide to user & customer acquisition funnel with Usermaven
You must have read and heard of “Funnels Acquisition” many times. But, honestly! Do you still consider the user acquisition funnel and customer acquisition funnel to be different? What if they are actually different? Wait, then, who are the visitors? One thing is sure, These funnels are your secret weapons for building apps or websites…
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Cohort analysis: How to measure user retention?
Ever downloaded an app, loved it at first, but then kinda forgot about it? It happens. But what if you could figure out why and keep people hooked? It would be great, right? That’s exactly what cohort analysis does. Imagine throwing a party. You wouldn’t just invite everyone randomly. You’d think about different friend groups…
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Engagement rate: Importance and key metrics
How much do people love your website or product? Want any clue? That’s where engagement rates step in – they’re like your online applause meter, showing how much your audience is into what you’re offering. Why is this a big deal? Well, it’s the secret sauce to make your website and product a big hit.…
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Usermaven’s 2023 journey in review
Greetings and a Happy New Year from the Usermaven team! As we reflect on the past year, we appreciate the trust and support you’ve shown us at Usermaven. Our goal is to make analytics more insightful and user-friendly, and 2023 has been a significant step forward in achieving that. Let’s dive into the highlights of…
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What does artificial intelligence mean for product teams?
AI is not here to replace humans but to enable us to create customer-centric products. Is artificial intelligence (AI) the game-changer we’ve been waiting for, or are we merely caught in the hype? Get ready because soon, every company will be an AI powerhouse- well, that’s the reality knocking on our doors. But let’s cut…
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Power users: The ultimate catalyst for a product’s success
“You need power users to power up your product.” The power users are highly engaged users with advanced knowledge of your product. They have reached the “Aha!” moment and made it a “habit”. They are undoubtedly the most valuable users of your product. But is chasing power users worth it? And to what extent? Before…
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GA4 limitations & the call for an alternative analytics tool
Introducing Google Analytics 4 (GA4), Google’s latest web analytics service – designed to replace the older Universal Analytics (UA) platform. Now, you must be wondering why. Well, the shift from UA to GA4 was fueled by the need for a more advanced and comprehensive analytics tool. One that could adapt to the changing demands within…
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The Good vs Bad Bounce Rate Battle and How to Win
“High bounce rate is always bad, and low is always good.” “A high bounce rate will tank your Google ranking.” “A site-wide revamp is the only way to improve bounce rate.” As a website owner or a digital marketer, you must have encountered one or more bounce rate myths mentioned above. To differentiate fact from…
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9 Key Marketing Insights for Product Managers
Do you know that 95% of new consumer product launches fail? So, what can you do to ensure your product is not one of them? While the success and growth of a product involve many factors, one of them is having a well-rounded product manager. Product managers are there for a product as it goes…